Privacy Policy
Last modified: 14.04.2025
This Privacy Policy (the "Policy") explains how NewEra Finance ("NewEra", "the Company", "we", "us" or "our") collects, uses, and shares data in connection with the NewEra web app (app.newera.finance), www.newera.finance website and all of our other properties, products, and services (the "Services"). Your use of the Services is subject to this Policy as well as our Terms of Service.
High Level Summary
NewEra Finance is an incorporated company based in Costa Rica that operates https://app.newera.finance/ among other products and services. NewEra Finance complies with Costa Rica’s laws and regulations.
NewEra Finance does not collect and store personal data, such as first name, last name, street address, date of birth, email address, or IP address, in connection with your use of the Services.
NewEra Finance collects non-identifiable data, such as public on-chain data, and limited off-chain data like device type, browser version, etc. This is to help drive production vision, not track users.
If you specifically sign up to receive emails from us, we will store your email address to allow us to send you those emails. You can unsubscribe at any time. We will not attempt to link your email address to your wallet address, IP address, or other personal data.
Users are empowered to explore client-side privacy techniques and tools.
Any material changes to privacy will be reflected in an updated privacy policy.
Data We Collect
Privacy is central to everything we do at the Company. We aspire to be transparent about what little data we do collect. We do not maintain user accounts and do not collect and store personal data, such as your name or internet protocol ("IP") address. When you interact with the Services, we collect only:
Publicly-available blockchain data. When you connect your non-custodial blockchain wallet to the Services, we collect and log your publicly-available blockchain address to learn more about your use of the Services and to screen your wallet for any prior illicit activity. We screen your wallet using intelligence provided by leading blockchain analytics providers. Note that blockchain addresses are publicly-available data that are not created or assigned by us or any central party, and by themselves are not personally identifying.
Information from localStorage and other tracking technologies. We and our third-party services providers may access and collect information from localStorage, mobile deviceID, cookies, web beacons, and other similar technologies to provide and personalize the Services and features of the Services for you across sessions. Information we collect from these technologies may include things such as browser type, referring/exit pages, operating system, device or browser language, and other device information. We group and analyze these user journeys collectively, in the aggregate, to improve our product user experience.
Information from other sources. We may receive information about your wallet address or transactions made through the Services from our service providers in order to comply with our legal obligations and prevent the use of our Services in connection with fraudulent or other illicit activities.
Survey or usability information. If you participate in a survey or usability study with us, we will record any biographical information you directly provide to us, the responses you provide to us, and your interactions with the Services.
Correspondence. We will receive any communications and information you provide directly to us via email, customer support, social media, or another support channel (such as Twitter or Discord), or when you participate in any surveys or questionnaires.
Information you specifically provide us. If you specifically provide us with information (such as your email address), we may use that information for the purposes described when you provide it to us. We will not attempt to link any information you provide to your wallet address, IP address, or other personal data.
How We Use Data
We use the data we collect in accordance with your instructions, including any applicable terms in our Terms of Service, and as required by law. We may also use data for the following purposes:
Providing the Services
Customer support
Safety and security
Legal compliance
Aggregated data analysis
How We Share Data
We may share or disclose the data we collect:
With service providers
To comply with our legal obligations
For safety and security purposes
In the event of business changes
With your consent
We do not share your information with any third parties for any marketing purposes whatsoever.
Third Party Cookies
We use services provided by Google and other third parties that use tracking technology such as cookies, deviceID, and localStorage, to collect information about your use of the Services and our interactions with you. You can opt out of having your online activity and device data collected through these third-party services.
Third-Party Links and Sites
We may integrate technologies operated or controlled by other parties into parts of the Services. Please note that when you interact with these other parties, including when you leave the Site, those parties may independently collect information about you and solicit information from you.
Security
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you.
Age Requirements
The Services are intended for a general audience and are not directed at children. We do not knowingly receive personal information from children under the age of 18.
Changes to this Policy
If we make material changes to this Policy, we will notify you via the Services. Nevertheless, your continued use of the Services reflects your periodic review of this Policy and other Company terms, and indicates your consent to them.
Contact Us
If you have any questions about this Policy or how we collect, use, or share your information, please contact us at [email protected]
Last updated